TERMS & CONDITIONS OF BOOKING

Reception is open at 1700 and closes at 2400.
Winter prices shown valid up to 29th February 2012
Email - greenwayslodge@hotmail.co.uk

Winter prices shown valid up to 29th February 2012.A booking shall be valid for arrival between 1700 to 2400 on the booked arrival date and vacate on the departure date by 1030. Reception and phone closed at 2400 until 1700 next day. Cancellation notice of less than 7 days from booked arrival date or non arrival (no show) on the first night of booked date up to closing 2400, the full cost of the confirmed booking applies and charged to the card given as the booking guarantee. Non arrival (no show) on the first night of a multiple night booking then the whole reservation shall be cancelled without notice. Rooms with shared bathroom available to arrivals from 1700 to 2200 and strictly non smokers only. All advance payments including deposits are non refundable or transferable including supplements, a time limit credit may be issued by request and by email issued at our discretion.Supplements including transport offer booked directly in addition to an agents booking our terms and conditions will apply to the whole booking. Administration fee applied to all final payments made by bankers cheque,money transfer,credit account,credit and debit card payments or by telephone of 10% or maximum of 5GBP per room per night. All final Payments must be settled in advance or on arrival of the first night at reception in cash or by card.Extra charges apply for early arrival before 5pm or late departure after 10.30am at 5GBP beginning each 30 minute period. Agreed Late arrivals supplement (direct bookings only, not available to agent bookings) must be arranged and pre-paid in full by card (non refundable) and confirmed by email at least 48hours before date of arrival. Cheques must be cleared 96hours/4 whole days before date of arrival. We reserve the right to charge up to a 20% deposit to cards on any booking and cancel without notice if a card is invalid or declined or where American Express/Diners cards are given.Booking changes must be made in writing by email or letter(not phone)not less than 48 hours/ 2 whole days before booked arrival date and during office hours 9am-5pm/Mon-Fri and subject to a 20GBP administration fee and re-issue of an amended confirmation. Transport offer must be arranged in writing by email(not phone)not less than 24 hours/1 whole day before booked arrival date giving booking name, transfer date/time and number of seats, 1 free transfer confirmation issued per room/per day on the hour departures 0600 to 1000 (6am to 10am). Transfer ticket confirmation must be shown and confirmed on arrival at reception if not shown transfer is an additional cost.Parking must be booked/paid in advance stating return date,non booked parking charged at double normal daily rate. Lobby computer, printing and wifi available for a small charge. The guest lodge is strictly non-smoking a charge is made for both smoking in rooms,corridors,windows,buildings and items removed/hired from the property or for damage caused to and not returned,replaced,made good within 5 days from departure. Any evidence including fumes/smell of smoking verified by 2 statements from the cleaner and verified by the owner that the credit card guarantor will be charged with a 100GBP deep cleaning and 24 hour room airing fee and a non refundable key/towel/tv remote hire fee of 25GBP or for loss,damage,repair,replacement cost. Guests causing any disturbance including smoking whilst in buildings will cause the booking to be deemed a forced cancellation and subject to the cancellation policy and will not be liable for any refund or transport cost.Greenways Lodge does not accept any liability or responsibility for any travel arrangement, arrival/departure times, transport operations or guest timings or weather, road/rail/flight failure, industrial strikes, failure in contacting or finding us, any Illness or acts of god causing any changes, delay or cancellation. We strongly recommend guests travel with a good and adequate insurance and allow at least 2 hours travel time before, after and between road/rail/flight arrivals and departures. The booker and the card holder shall agree and accept Greenways lodge terms and conditions on booking and the card holder used to secure the booking shall act as the sole financial guarantor for the whole booking.